Frequently Asked Questions
Everything you need to know about your next favorite pair of heels.
How do I know which size to order?
We recommend checking our detailed Size Guide located on each product page. Our heels generally run true to size, but for narrow or wide fit recommendations, please refer to the specific 'Fit Notes' section for that style.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the protective film on the soles remains intact, as we cannot accept returns for shoes with visible scuff marks or wear.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days. Tracking information is emailed as soon as your order departs our warehouse.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and estimated delivery times are calculated at checkout based on your destination. Please note that international orders may be subject to local customs duties and taxes.
Are your heels comfortable for all-day wear?
Our designs feature high-density memory foam padding and reinforced arch support to ensure maximum comfort. While heel height varies, we prioritize ergonomic construction in every pair we create.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.